Intern - Programme Management
Org. Setting and Reporting
The internship is located with the Language and Communications Training Unit (LCTU)/ Capacity Development and Operational Training Service (CDOTS)/ Department of Operational Support (DOS).
The Department of Operational Support (DOS) provides end-to-end operational support, advisory services and other solutions to the operating entities across the Secretariat, including other departments, offices-away-from-headquarters, field missions, and regional commissions.
The Capacity Development Operational Training Service (CDOTS) provides support and coordination to business process improvement in operational areas (Language and Communication, Human Resources, Finance, Supply Chain, Information Technology). CDOTS also provides training in enterprise resource management systems and operational training.
The Language and Communications Training Unit (LCTU) promotes the core value of multilingualism and delivers on the General Assembly request of the Secretary-General to continue delivery of linguistic training adapted to the United Nations (Resolution 73/346, para.79). To do so, LCTU offers language learning and communication advisory services in the six official languages for staff members at UN Headquarters in New York and also in the Global Secretariat.
The internship is for a maximum period of six months.
Due to COVID-19, candidates should be prepared to work remotely (telecommute) for the duration of the internship.
The internship is UNPAID and full-time.
Interns work five days per week (35 hours).
The Intern will work under the supervision of the Team Leader, LCTU/CDOTS/DOS
Responsibilities may include(These duties are generic and may not be carried out by all LCTU interns):
Online learning tasks
？ Improve current online courses in Moodle, help with transitioning to Moodle courses currently hosted in other LMS, and implement Moodle functions (Gradebook, certificates and/or badges, automated tasks…)
？ Help to test, update and/or improve current teaching materials (according to LCTU standard)
？ Help develop or record audios and/or videos for LCTU courses and other promotional materials.
？ Design and edit materials according to DOS branding guidelines.
？ Develop graphics and visual images for LCTU courses and other promotional materials.
？ Assist in the design of brochures, reports, fast facts, infographics, and other visual documents.
？ Edit and proofread documents in English.
？ Assist with surveys: question design, implementation online, data collection, data analysis and data visualization.
？ Compile information relevant to the current LCTU projects and contribute to these projects.
？ Create instructional documents (such as FAQs) for learning programmes and projects.
？ Take meeting minutes.
？ Desirable: Translate documents into other UN official languages: Arabic, Chinese, French, Russian or Spanish.
？ Assist with the implementation of the LCTU marketing plan – and ensure alignment with the larger CDOTS communication plan - to update websites and course brochure, create presentations, and help at LCTU information/promotional events (in person if it is safe to do so, or online).
？ Assist with presentations and other events.
？ Participate in and contribute to LCTU meetings.
Professionalism: Ability to identify and resolve a range of issues/problems in a pragmatic way through the leveraging of technology and available resources. Demonstrated ability to apply good judgment and work autonomously in the context of assignments given. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
Creativity: Actively seeks to improve programmes or services. Offers new and different options to solve problems or meet client needs. Promotes and persuades others to consider new ideas. Takes calculated risks on new and unusual ideas; thinks "outside the box". Takes an interest in new ideas and new ways of doing things. Is not bound by current thinking or traditional approaches.
Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.
To qualify for an internship with the United Nations Internship Programme, the following conditions must be met:
- Applicants must meet one of the following requirements (A or B):
(a) be enrolled in, or have completed a graduate school programme (second university degree or equivalent, or higher);
(b) be enrolled in, or have completed the final academic year of a first university degree programme (minimum bachelor's level or equivalent).
- Be proficient in standard office automation equipment (e.g. computer, scanner, printer, etc.) and software systems (e.g. Microsoft Windows 10 or similar; Microsoft Office or similar, etc.).
- Be familiar with cutting-edge technology and tools and/or have experience with social networking and collaboration platforms.
- Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and
- Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.
- Preference will be given to applicants with an educational background in Information and Communications Technology, Information Management, Instructional Design, Marketing, Business Management, Language Technology, Applied Linguistics and/or Education, Project Management.
No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship.
English and French are the working languages of the United Nations Secretariat. Fluency in English is required for the internship. Knowledge of French is desirable. Knowledge of an additional official UN language is an asset. Arabic, Chinese, English, French, Russian and Spanish are the official languages of the United Nations Secretariat.
Potential candidates will be contacted directly by the hiring manager for further consideration.
In the context of the COVID-19 pandemic, applicants may be requested to undertake the internship remotely in view of constraints regarding visa issuance, international travel and access to UN premises. Applicants must be willing and prepared to undertake the internship remotely for a part or the entirety of the internship.
Completed online application (Cover Note and Personal History Profile) is required. Incomplete applications will not be reviewed.
The Cover Note must include:
？ Title of degree you are currently pursuing or the title of the degree you have obtained.
？ Graduation Date (When will you be graduating/ have graduated from the programme.
？ IT skills and programmes that you are proficient in.
？ Top three areas of interest.
？ Explain why you are the best candidate for this specific internship.
？ Explain your interest in the United Nations Internship Programme.
In your online Personal History Profile, be sure to include all past work experiences, IT skills, and three references.
Due to the high volume of applications received, ONLY successful candidates will be contacted.
Applicants who are children or siblings of a staff member shall not be eligible to apply for an internship at the United Nations.
At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.
Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions.
For internships in the United States of America, interns who are not United States citizens, permanent residents or not currently in the United States on a non-immigrant visa status will be required to obtain a G-4 visa. If already in the United States of America on another non-immigrant visa status other than G-4, interns will be responsible for ensuring that they have a valid visa, and if required, employment authorization, allowing them to undertake the internship.